Delete Your Account
We're sorry to see you go. Follow the simple steps below to permanently delete your Relook account and all associated data.
Account Deletion Process
1
Send Email
Email us your deletion request
2
Verification
We verify your identity
3
Deletion
Account and data removed
Send Deletion Request
To delete your account, please send an email to our support team. We'll process your request within 48 hours.
kb@mamontspace.com
Please include your account email address in the deletion request
What Gets Deleted?
Account Data
- Email address and login credentials
- User preferences and settings
- Account creation date and history
App Data
- Generated hairstyles and color changes
- Saved looks and favorites
- Try-on history and metadata
⚠️ Important Notice
- Permanent Action: Account deletion cannot be undone
- Data Loss: All your looks will be permanently deleted
- Processing Time: Deletion is completed within 48 hours
- Backup: Download any results you want to keep before deletion
Need Help Instead?
If you're having issues with the app, consider contacting our support team first. We're here to help resolve any problems you might be experiencing.
